Our Unconditional Guarantee
Making you happy is good for us because, if you like what you buy, you'll be back.
Our Return Policy: No Questions
If you're not 100% satisfied with anything you purchase, please return it to us for an exchange or a 100% refund. It’s that simple. We’ll always take it back. Of course, if a wine is defective, we’re glad to replace it with a good bottle or refund your money.
We won’t charge you a re-stocking fee unless we discuss it in advance. This is only when we're concerned about the order size for an event and possible magnitude of returns. That said, we always plan so you don't run out!
What can't you return? If a bottle or label has been damaged, if the cork has been pulled, or if the foil is gone, we can’t re-sell it, so we can't take it back. Fresh and frozen foods are non-returnable. Beer and soft drinks are returnable in 6-packs or 12-packs.
If you have any questions, call us at 847-677-9463 and ask to speak to any manager.